Privacy Policy

Sheet Alchemy (“we,“ “our,“ or “us“) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Sheet Alchemy when you use our website, products, and services (collectively, the “Services“).

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

• Create or modify your account
• Use our spreadsheet tools and services
• Upload files for processing
• Contact customer support
• Respond to surveys or communications

This information may include:

• Name, email address, and other contact information
• Account credentials
• Payment information if you subscribe to premium services
• Content of spreadsheets and other files you upload for processing
• Formulas, scripts, and other content you generate or save using our tools

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Log information (such as IP address, browser type, pages visited)
• Device information (such as device identifiers, operating system, settings)
• Usage information (how you interact with our Services)
• Location information
• Cookies and similar technologies (see our Cookie Policy)

How We Use AI and Your Data

Sheet Alchemy uses artificial intelligence (AI) technologies to provide and improve our Services. Here's how we use AI with your data:

Formula and Script Generation

When you use our AI-powered formula or script generators, we process your text prompts and requests to generate appropriate formulas or scripts. Your prompts may be used to improve our AI systems.

Document Conversion

When you convert documents (such as Excel to PDF or PDF to Excel), we process the file contents to perform the conversion. These files are typically deleted from our servers within 24 hours after processing.

Service Improvement

We may use anonymized or aggregated data derived from your use of our Services to improve our AI models and the overall quality of our Services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Develop new products and services
• Personalize your experience
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

How We Share Your Information

We may share your personal information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• For Business Transfers: We may share your information in connection with a merger, sale of company assets, financing, or acquisition.
• For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• With Your Consent: We may share information with third parties when you have given us your consent to do so.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For files processed through our tools (such as documents for conversion), we typically delete these within 24 hours after processing, unless you've specifically saved them to your account.

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate information.
• Deletion: You may request that we delete your personal information.
• Restriction: You may request that we restrict the processing of your data.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Objection: You may object to our processing of your personal information.

To exercise these rights, please contact us at privacy@sheetalchemy.com.

International Data Transfers

We may transfer your personal information to countries other than the one in which you live. We deploy appropriate safeguards, such as standard contractual clauses, to protect your information when transferred internationally.

Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide additional notice (such as adding a statement to our website or sending you a notification).

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@sheetalchemy.com
Address: 123 Spreadsheet Avenue, Suite 400, San Francisco, CA 94107